We offer Express delivery for all products. we are able to provide 3 days delivery for some countries like USA, UK, CA and all of EU.
Note: We can’t guarantee express delivery on all products at all times. If waiting for up to 7 days is a problem, then please get in touch with us to confirm the actual delivery time for the product in question.
Q: Which countries don’t benefit reship ?
A: We offer reship to all countries however for Brazil, India, Italy, Norway, Finland, Denmark ,Sweden and all Scandinavia we only reship 50% of the initial order total.
Q: Once you pick up the funds, how long do I have to wait for the item to arrive?
A: After you receive a mail from us stating “order completed” depending on your country check bellow:
US & Canada: 3-7 days
Europe: 4 – 10 days
Asia & Australia: 5 – 15 Days
South America: 1 – 2 weeks
Q: May I request another shipping method?
Q: Do you deliver in P.O. Box?
A: Yes indicate in order comment.
Q: My package didn’t arrive. When I can get a refund and how?
A: If your package is late, and already passed 10 days since we provide notified you of departure, then we will call the agency used, verify if the package was seized, lost or whatever, and then we will reship No extra charge required.
Q: How much does it cost?
A: On the checkout page, you will see shipping charges base on your country, city, zip.
Q: How are the products labeled?
A: Products come’s in stealth packaging for higher privacy.
Q: Do you provide tracking number?
A: Yes, all orders have tracking number. (for privacy reasons, we no longer give tracking numbers, after package is sent, all receipts are destroyed. if not delivered then we reship)
Q: Do you offer any guarantee that I will receive my item?
A: If the item doesn’t arrive, then you get a reship.
Q: Have packages got missing too often ?
A: At first but we adapted and made sure all the packages that we now ship doesnt exceed 2kg/shipment.
If you have any questions don’t hesitate to contact us.